Worldwide Lean & Supply Chain Consulting · 901-351-9700 · jgarrick@maxabilityllc.com
Services / Pillar 02

Business Process Optimization & Facilitation

World-class process workshops, future-state design, gap analysis, and strategic planning retreats — driven by a Lean Master Black Belt.

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What It Is

Eliminate Waste.
Design the Future State.
Lead Change.

Business Process Optimization & Facilitation is the core of what Maxability does. We run world-class process optimization workshops that bring the right people into the room, map the current state with brutal honesty, and co-design a future state that the team owns and believes in.

Our gap analysis methodology bridges the distance between where you are and where you need to be — translating strategy into executable plans with clear accountabilities. From change management to strategic planning retreats, we guide leadership teams through the hard conversations that produce real alignment.

Jim Garrick brings Lean Master Black Belt (FedEx) and Six Sigma Black Belt (MSOE) credentials to every engagement, combined with hands-on operational experience across manufacturing, logistics, aviation, and healthcare — industries where process failure has immediate, measurable consequences.

Credentials & Scope
LMB
Lean Master Black Belt — FedEx
SSBB
Six Sigma Black Belt — MSOE
30+
Years of optimization across 8+ industries
How It Works

The Optimization Process

01
Current State Mapping

We document your existing processes with precision — value stream mapping, time studies, and waste identification — creating an honest baseline for improvement.

02
Gap Analysis

A structured comparison of current vs. desired state surfaces the critical gaps — organizational, process, technology, and cultural — that stand between you and performance.

03
Future State Design

Facilitated workshops co-create the redesigned process. The team builds the solution — ensuring buy-in, ownership, and organizational commitment to the new standard.

04
Change Management & Execution

Implementation planning, communication strategy, and change management support turn the workshop output into sustained operational performance.

What You Gain

Measurable Results

Waste Elimination

Systematic identification and removal of non-value-added activities across your workflows, directly improving throughput and reducing cost.

Future State Blueprint

A documented, team-owned future state map with prioritized improvement actions, timelines, and clear ownership for every workstream.

Organizational Alignment

Leadership and frontline teams arrive at genuine strategic alignment through structured facilitation — not top-down mandates that erode culture.

Ready to Improve?

Start Your
Optimization Journey